q7i9 Privacy
Policy

This Privacy Policy applies to q7i9, the operator of the online gaming and sports betting platform accessible at https://q7i9.net (the "Platform"). In this policy, "q7i9", "we", "us", and "our" refer to the Platform operator. "You" and "your" refer to any individual who visits, registers on, or uses any feature of the q7i9 Platform.

q7i9 is the data controller responsible for the personal data collected through the Platform. This means we determine the purposes and means of processing your personal information in accordance with our obligations under applicable data protection law and our international gaming authority licensing conditions.

This Privacy Policy should be read alongside the q7i9 Terms and Conditions, which govern your use of the Platform more broadly. By registering or using the q7i9 Platform, you confirm that you have read and understood this Privacy Policy and consent to the data practices described herein.

q7i9 collects personal data through several channels: directly from you when you register or use the Platform, automatically when you interact with the Platform's technical infrastructure, and from authorised third-party service providers such as KYC verification partners and payment processors.

q7i9 does not collect any special categories of sensitive personal data (such as racial or ethnic origin, health data, religious beliefs, or biometric data) except where strictly required by law or with your explicit consent for identity verification purposes.

q7i9 uses your personal data for the following purposes, each of which is grounded in a legitimate legal basis as described in Section 4:

• Account registration and management: To create and maintain your q7i9 account, verify your identity and age (21+ verification), and provide access to the Platform's features.
• Transaction processing: To process deposits via Bitcoin, USDT, JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank, and to process withdrawals to your verified payment methods.
• KYC and regulatory compliance: To fulfil our obligations under our international gaming licence, including anti-money laundering (AML) screening, politically exposed person (PEP) checks, and sanctions list screening.
• Fraud prevention and security: To detect and prevent fraudulent activity, unauthorised account access, duplicate accounts, and bonus abuse.
• Customer support: To respond to your queries, complaints, and requests via live chat and email.
• Responsible gaming: To monitor gaming patterns that may indicate problem gambling behaviours and to apply self-exclusion tools or deposit limits where requested.
• Platform improvement: To analyse usage data in anonymised or aggregated form to improve game performance, site navigation, and customer experience.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates, where you have opted in to receive such communications.

q7i9 processes your personal data under one or more of the following legal bases:

• Contractual necessity: Processing required to perform the contract between you and q7i9, including account creation, deposit processing, and bet settlement.
• Legal obligation: Processing required to comply with applicable law, including anti-money laundering regulations, KYC requirements, and our international gaming licence conditions.
• Legitimate interests: Processing undertaken for q7i9's legitimate business interests, including fraud detection, security, and platform improvement — provided these interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing based on your explicit consent, such as opt-in marketing communications. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

q7i9 does not sell, rent, or trade your personal data. We share your data with third parties only in the following circumstances and only to the extent necessary:

• KYC and identity verification providers: We share identity documents and personal details with authorised KYC verification partners to fulfil our regulatory obligations. These providers are bound by strict contractual data protection obligations.
• Payment processors: We share transaction-relevant data with payment providers including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and cryptocurrency network infrastructure providers, to process deposits and withdrawals.
• AML and fraud screening services: We share data with screening services to detect money laundering, fraud, and sanctions violations as required by our gaming licence.
• Technology and hosting providers: We share data with cloud infrastructure and software providers that support the operation of the q7i9 Platform. All such providers are subject to data processing agreements.
• Legal and regulatory authorities: We may disclose personal data to law enforcement agencies, courts, or regulatory authorities where required to do so by law, court order, or gaming licence condition.

q7i9 uses cookies and similar tracking technologies to operate the Platform, enhance your user experience, and collect analytics data. The following categories of cookies are used:

• Essential cookies: Required for the Platform to function correctly. These include session authentication cookies, security tokens, and shopping cart state. Essential cookies cannot be disabled without breaking core Platform functionality.
• Analytics cookies: Used in anonymised or aggregated form to understand how users navigate the Platform, which pages are most visited, and where performance improvements can be made. No personally identifiable data is shared with analytics providers beyond IP addresses which are anonymised at collection.
• Preference cookies: Used to remember your Platform preferences such as language settings, display preferences, and responsible gaming limit configurations.
• Marketing cookies: Used only where you have given explicit consent to receive personalised promotional content within the Platform. These are not shared with external advertising networks.

You can manage your cookie preferences through the cookie consent banner displayed upon your first visit, or through your browser's built-in cookie management settings. Note that disabling essential cookies will impair your ability to log in and use the Platform.

q7i9 retains personal data for as long as necessary to fulfil the purposes for which it was collected, and to comply with our legal, regulatory, and licensing obligations. The following retention periods apply as a general guide:

• Account data: Retained for the duration of your active account and for a minimum of 5 years following account closure, as required by our gaming licence and AML obligations.
• KYC documents: Retained for a minimum of 5 years following the end of the business relationship, as required by international AML standards.
• Transaction records: Retained for a minimum of 5 years following each transaction, in accordance with financial record-keeping requirements.
• Gaming session logs: Retained for a minimum of 3 years for regulatory audit purposes.
• Marketing communications data: Retained for 2 years following your last interaction with a marketing communication, or until you opt out, whichever is earlier.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be attributed to an identified or identifiable individual.

Subject to applicable data protection law and our regulatory obligations, you have the following rights in relation to your personal data held by q7i9:

• Right of access: You may request a copy of all personal data q7i9 holds about you. We will respond to valid access requests within 30 days.
• Right to rectification: You may request correction of any personal data that is inaccurate or incomplete.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, and where no legal obligation requires us to retain it.
• Right to restriction: You may request that we restrict processing of your data in certain circumstances, such as while a complaint is being investigated.
• Right to data portability: You may request that we provide your data in a structured, machine-readable format for transfer to another service provider.
• Right to object: You may object to processing of your data for direct marketing purposes at any time, with immediate effect.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of the above rights, contact the q7i9 support team via live chat from your account dashboard or by email at [email protected]. Please include your registered username and a clear description of your request. We will acknowledge all data rights requests within 72 hours.

q7i9 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit TLS encryption for all data in transit between your browser/app and q7i9 servers.
• AES-256 encryption for all personal data and KYC documents stored at rest.
• Two-factor authentication (2FA) available for all user accounts and mandatory for all administrative access.
• Role-based access controls (RBAC) ensuring that q7i9 staff can access personal data only where required for their specific job function.
• Regular penetration testing and security audits conducted by independent third-party security firms.
• Intrusion detection systems and real-time monitoring for unusual data access patterns.
• Segregated storage of KYC documents from gaming account data, with separate access control policies for each environment.

As a globally operated platform, q7i9 may transfer your personal data to servers and service providers located outside your country of residence, including outside Pakistan. Such transfers are necessary to operate the Platform and provide our services to users across international markets.

Where personal data is transferred to jurisdictions that do not have data protection laws equivalent in standard to those of the European Union or other recognised data protection frameworks, q7i9 ensures that appropriate safeguards are in place. These safeguards may include:

• Standard contractual clauses approved by relevant data protection authorities.
• Binding corporate rules where applicable to group-level data transfers.
• Adequacy decisions or recognised equivalence frameworks applicable to the destination country.

You may request information about the specific safeguards in place for any international transfer of your personal data by contacting q7i9 support.

q7i9 is strictly an adult platform. The Platform is not directed at, and does not knowingly collect personal data from, individuals under the age of 21. The 21+ age restriction is enforced through the mandatory KYC verification process, which requires submission of a valid government-issued photo identification document confirming the user's date of birth.

If you are a parent or guardian who believes that your child may have registered on or used the q7i9 Platform, please contact our support team immediately. We will investigate all such reports as a priority matter.

The q7i9 Platform does not include links to external third-party websites. All content and functionality is contained within the q7i9 domain. This Privacy Policy applies exclusively to data collected through the q7i9 Platform and does not extend to any third-party services, applications, or websites that may be referenced in communications from q7i9 for informational purposes only.

Where third-party payment providers such as JazzCash, EasyPaisa, HBL, UBL, or Meezan Bank process your payment data, their own privacy policies govern how they handle that data within their respective systems. q7i9 is not responsible for the privacy practices of third-party payment processors beyond the scope of our data processing agreements with those providers.

q7i9 may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or Platform features. When material changes are made, affected users will be notified by email to their registered address at least 14 days before the changes take effect.

The date of the most recent revision is displayed at the top of this document. Your continued use of the q7i9 Platform following the effective date of any update constitutes your acceptance of the revised Privacy Policy. If you do not agree to the updated policy, you should discontinue use of the Platform and may request account closure.

We recommend reviewing this page periodically to stay informed of how q7i9 handles your personal information.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way q7i9 handles your personal data, please contact our Data Protection team through the following channels:

• Live Chat: Available 24/7 from your q7i9 account dashboard. This is the fastest channel for privacy queries.
• Email: [email protected] — please use the subject line "Privacy Enquiry" to ensure prompt routing to our data protection team.

All privacy-related enquiries will be acknowledged within 24 hours and fully responded to within 30 days. Where additional time is required to respond to complex requests, we will notify you of the extended timeline within the initial acknowledgement.

This Privacy Policy was last reviewed and updated in January 2026. The version published on this page is the current version and supersedes all previous versions of the q7i9 Privacy Policy.